Damages. Our pieces are very special to us: many were handpicked, curated, and created to provide our clients with unique rental options. If any of the rental items are at an outdoor event, all inventory MUST be moved inside or under proper cover should the weather become inclement. A clear rain tarp can be provided by Ashley's Occasions at no additional cost per the request of the client during the week of the rental reservation date. The client assumes full responsibility for all rental items indicated in their contract. If damage to our inventory occurs due to exposure to intemperate, unsatisfactory, or other poor weather conditions, the client will be held responsible for paying the damage(s) or other fees, as explained above; for Ashley's Occasions LLC to replace or repair the damaged rental items.

Delivery Policy. Rental items will not be delivered to an outdoor location and left or assembled in inclement weather. If an event is outdoors, the client must have an established backup plan in place, such as the clear rain tarp mentioned above, adequate housing, tent, etc. to protect the rental items from potentially damaging elements. If rental items are damaged due to improper care and weather protection, the client will not reattain the security deposit and may be required to pay an additional fee if damage exceeds the deposit amount. Rental items must NOT be left outside overnight under any circumstances, even in seemingly clear weather conditions. Ashley's Occasion's LLC reserves the right to refuse setup of our inventory in conditions that will harm or damage our inventory and/or potentially endanger the health and safety of our staff and guests. No refunds will be provided if your event is cancelled due to weather conditions. No refunds will be provided to the client if rental items are deemed “unusable” due to poor weather conditions, safety concerns, or unpredictable site conditions. As mentioned in the Rental Agreement, at a minimum, the retainer fee fairly compensates Ashley’s Occasions LLC for committing to provide the Services and turning down other potential projects/clients.